Availability
Just talked to my brother in Eugene, OR. He’s mildly interested in square dance lessons, so he decided to do a little websurfing to find info on what’s available in Eugene. He didn’t want to call people…he just wanted to do a little exploration…and, being a modern kind of guy, he assumed he could do that on the net. I don’t know what kind of search criteria he used, but he couldn’t find anything. Moreover, when he finally decided to pick up a phone and call the Emerald Square and Round Dance Center (which he knew about because he’d been to a dance that I’d called there), there was no answering machine.
Okay, I started surfing while we were talking (love having two phone lines…would love DSL or cable even more) and pretty quickly made my way to Square Dance Directory in Oregon Emerald Empire, which had a link to Emerald Square and Round Dance Center. Too bad that page (a) hadn’t been updated since 1998 (I could tell because the only event listing was for a 1998 event) and (b) had no links to clubs that dance there. It’s essentially a dead end.
Okay, back to the previous page. Quickly zip down to the bottom of the page to turn off the music (I’m glad they provide the option to turn it off, but I wish they’d give me the option to turn it on instead). Find a club in Eugene, Whirl-A-Ways. Go to that page, but it looks like a template page (even has the same stupid music…quick, turn it off) and I can see no signs that it’s been updated since its creation. No special events listed…talks about lessons in September, but there’s no year…there is an email address and a phone number.
Let’s try another page, Danebo Circle Eight: same template, same music, some events listed (last one in 1999). Talks about lessons, but again, no year. But! there’s a URL for the caller! I’ll go to Kirby & Christina’s Home Page. And hark! there’s a link to Danebo Circle 8, a different page for the club. It’s got a picture, it’s got some color, it’s got some signs of life (upcoming events listed through April 2000). It’s got a lessons page (which also has no date, but at least I have some faith that lessons actually will start in September since the rest of the site is being kept up-to-date).
Well, I could continue (and I probably will, in an attempt to find a suitable place for lessons for my brother and his wife). But there’s a moral here: people do use the web to try to get information. It shouldn’t be so hard to get it. Web sites should be kept up-to-date. It should be easy to get a list of all the lessons in a city. Square dance centers should have at least an answering machine.
At the Albuquerque Square Dance Center (oh well, this page hasn’t been updated since 1999), a caller, Rich Stewart, donated an old 486 machine with some freeware (came with the modem) telephone software that allows the Center to present a lot of information using a hierarchical system of menus controlled by the caller’s (telephone not square dance) touch-tone phone. The local callers association spearheaded this after the only square dance clothing store in town shut down. We realized that there were only two listings in the Yellow Pages under Square Dance: the store and the center. So the center, which previously had no answering machine, would become the defacto place that people would call to find out about square dancing in Albuquerque. It became very important to make sure that there would be something to answer the phone at the center. Rich did a great job setting up the system…and, of course, having old hardware around helps. But old hardware is cheap; it might as well be answering phones instead of sitting around becoming even more obsolete.